Carusto Unified Communications

Carusto Unified Communi­cations

This is a single telecommunications network that combines different types of connection (chat, voice chat, video, fax, etc.) and various access devices (desktop computer, mobile phone, fax, etc.). The main purpose of "Carusto" software - is to create a single solution, that joins telecommunications infrastructure and mini-CRM system with flexible settings, allowing to solve the full range of tasks.

Advantages

Carusto Unified Communications

Simple and user friendly interface
Simple and user friendly interface
"Newbie" will understand, quick access to functions
Advanced working processes of thecompany
Advanced working processes of thecompany
The Collaboration, Chat, Conference, Webinars
Full information about the client
Full information about the client
It allows you to set up rules that will be executed when you try to call the gateway (to re-attempt the call in the case of busy, to record in a third-party database, send SMS in case of unsuccessful call)
All the chronology of communication with the customer
All the chronology of communication with the customer
Allows you to set up rules to be executed when there is an incoming call from the user (run the rules of "speed dial" user preset, both general and personalized)
Remote work
Remote work
Your office at your home. The access to all the functions of the office
View all features

How can it help your business?

How can it help your company?

Mobility & productivity

Mobility & productivity

Your employees are always connected by a single corporate numbers. You know exactly that a call from the client will be delivered to the required employee.

Security

Security

Secured protocols will provide the safety of your communications from the other people and unathorized attempts to listen.

Reducing communication costs

Reducing communication costs

Free calls within the system. Optimize your communication costs, set rules and make calls at the most favorable rates of your operators.

Geolocation
Geolocation

The app allows you to locate employees and, according to this, redirect calls and allocate tasks more efficiently, as well as to analyze the use of time.
Information about the location of an employee can be used for intelligent routing of calls. For example, colleague of the employee who is on a business trip, can determine in advance the technology for communication, which will help quickly and efficiently on the time and money contact with a colleague - to make a video call, telephone conversation, send a chat message, an email, a fax or a voice message.

Mobility
Mobility

Mobility Solution redirects the call to the mobile numbers of employee, taking into account preset rules of user availability by time and his status (DND, Away).

Corporate chat
Corporate chat

Corporate сhat is another convenient mean of communication for employees. Colleagues do not distract each other with calls, staying in touch all the time. All messages history is stored. Chat is available during a call, it gives an opportunity to consult with colleagues invisibly to the interlocutor.

The processing of calls and fax messages without and telephone & fax machine
The processing of calls and fax messages without and telephone & fax machine

Carusto Unified Communications provide the opportunity to make calls and faxing without a phone.
You can use the software directly on your computer without having a landline or mobile phone. By installing the software on your laptop, you can manage all calls from anywhere, simply by connecting to the Internet. There are an extensive variety of features - to answer calls, to redirect, to park, to listen, to intercept, to record calls, to participate in conferences, to send and to receive fax messages.

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