Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and reduce costs.
A single platform for office work, which brings together all kinds of telecommunications (telephone, fax, mobile, instant messaging, video conferencing, etc.), databases, CRM systems. It is a system which allows to create a comfortable working environment in the office and to provide quality service to customers, minimizing the human factor.
All the necessary telephone services and existing CRM system for efficient processing of your calls
A unique constructor of call-scenarios and integration with databases and other services allows you to automate your working processes
Convenient intuitive interface and advanced call analysis for more effective work
Automatic selection of the appropriate trunk and "mobility" function will help to reduce communication costs
Get information, generate reports, change settings in a few easy steps.
You can optimize your business processes and use the working time of your employees as efficiently as possible. Carusto applications provide information about the location and employment of workers.
The displaying of card with the entire history of calls and notes about the client. Take notes and make important records during a conversation.
Vizualized way of displaying system settings according to your business tasks.
Using "Carsto" you can quickly make changes in call processing, according to the situation.
You can configure a complex scenario for your company without the help of programmers via using "Carusto" additional applications.
It's enough to be experienced PC user for launching and operating Carusto Applications.
All the Carusto applications are suitable for Windows\Linux\MacOs devices. This applies both to the web version and a single application.
With Carusto system you can quickly import the settings of your colleagues without manual adding using the LDAP or other sources.
Process the calls with full information about your client. Carusto system supports popular Oracle database, PostgreSQL, MySql, MsSql.
Easy and simple process to import your contact base in 2 clicks. Import any contact base in a convenient tabular form (xls, csv).
Use the http and SQL requests and speech synthesis for the automated providing customers with information, integration with the existing company databases.
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